PERFORMANCE ADDRESS
221 E Capitol Drive, Hartland, WI 53029
BOX OFFICE EMAIL
info@lakecountryplayhousewi.org
BOX OFFICE HOURS
Our box office operates solely with the help of dedicated volunteers and does not maintain regular business hours. However, we ensure that the box office opens one hour prior to each performance, allowing ample time for ticket purchases and assistance.
MAIN STAGE PRODUCTIONS $22-30
ACADEMY SERIES $16-20
STAGED READINGS $10-14
PAYMENT
We accept cash, Visa, or Mastercard in person 45-minutes prior to each performance.
For orders online, we accept Visa and Mastercard.
All individual tickets purchased online and at the door are charged a per-ticket, non-refundable service fee.
WHY CHARGE A SERVICE FEE?
We understand the dislike for service fees, but they play a vital role in sustaining our business operations. These fees cover the direct costs associated with our parent ticketing software company, ArtsPeople, which are incurred across all payment methods. The service fees are non-refundable.
We truly value your understanding and support.
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For parties consisting of 10 or more individuals, there is an option to buy tickets at a discounted rate. Upon selecting 10 or more tickets and adding them to your virtual cart, the price will automatically adjust to the reduced amount. Please note that the extent of the group discount may differ depending on the specific show. It's important to keep in mind that not all shows will offer a discounted rate.
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Online payment through credit card is accepted for the purchase of regularly priced tickets. These tickets can be conveniently bought online until one hour prior to the performance. Alternatively, they may also be available for purchase at the door one hour before each performance, based on availability. Prices are the same regardless of purchased online or at the door.
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For the optimal experience, we recommend using Google Chrome or Firefox web browsers when purchasing tickets online through ArtsPeople. Internet Explorer and Safari are not advised for this purpose. If you encounter any difficulties while attempting to buy tickets, we suggest trying a different browser, switching to a computer instead of a smartphone, or ensuring that your patron account is properly set up.
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As a small non-profit organization, we regret to inform you that we are unable to provide refunds for ticket purchases. However, we offer the option to exchange your tickets for another performance of the same production, provided that the request is made at least 2 hours prior to the date and time stated on your ticket. Instructions for the ticket exchange can be found at the bottom of the ticket, below the seat numbers. We strongly advise all patrons to carefully review their ticket selection before finalizing the transaction, ensuring that they can attend the intended performance.
Service fees are non-refundable.
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We strive to create an inclusive and welcoming environment in our small theatre, which has limited seating capacity. To ensure that every audience member can fully participate in and enjoy our live performances, we kindly request that you contact us in advance. This will allow us to make the necessary arrangements and provide appropriate accommodations prior to your arrival. If you require assistance in reserving accessible seating, please feel free to email our dedicated Box Office Manager, Claudia, at info@lakecountryplayhousewi.org
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SCHOOL GROUPS of 10+ may reserve Academy Series Student Matinees for a reduced & tax-exempt rate of $10/ticket | Learn More about School Matinees
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Lake Country Playhouse is brimming to capacity with no additional space to spare. Regrettably, the theater is currently unavailable for rentals.